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Prime Rewind
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FREE SHIPPING on all USA and Canada orders over $50 USD

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FAQs

FAQ

faceAbout us


At Prime Rewind, we are advocates of change. We push our limits to source the highest quality vintage products and give them a second home. We take pride in the idea of circular fashion and the importance of saving our planet and environment.

straighten Sizing

All of our pieces are measured laying on a flat surface, chest down. If you are unsure about about sizing, we recommend you refer to the measurements provided in the product description against a similar item you wear.

listItem Condition Legend

* A+: The garment is in excellent condition with no visible flaws. The garment is like new.

* A: The garment has minor fading on the print and/or fabric of the garment.

* B+: The garment has some fading on the print and/or fabric of the garment. There may be faint stains and/or very few pin sized holes present. Faint wear or pilling may be found on the garment

* B: The garment has minor stains and/or very few pin sized holes. If any undone seams are present, they may be repairable. The garment may have some pilling found on the fabric.

* C+: The garment may have several holes and/or non-removable stains. The garment may also have wear and pilling on the fabric.

* C: The garment has been distressed with significant flaws found throughout the garment

* D: The garment is thrashed throughout with cut off sleeves and/or neckline. Several holes and tears found on the garment and may be accompanied with heavy stains.

PLEASE REFER TO ITEM PICTURES FOR INDICATED FLAWS.

local_shipping Shipping & Curbside Pickup

All orders are usually ready within 24hrs from Monday - Friday between 9am - 3pm Not Available on Weekends.

After placing your order, wait for an email confirmation that your order is ready for curbside pickup.

Upon arrival, have your ID and confirmation ready.

Call 647 993 7863 or 416 630-7007 and an associate will bring out your order.

All orders placed after 11 am will be shipped the next day. All orders placed on the weekends will be shipped on the following Monday. Orders placed on Holidays will be shipped on the next available day.

PLEASE NOTE: INTERNATIONAL SHIPMENTS, OUTSIDE OF NORTH AMERICA, ARE CURRENTLY EXPERIENCING SIGNIFICANT DELAYS DUE TO COVID 19. 

USA & CANADA: All orders placed in the US or Canada will be shipped free of charge - Handling time 1-2 days and estimated delivery between 7-15 days

INTERNATIONAL SHIPPING: All postage prices are calculated at checkout based on weight and delivery location of the parcel. Delivery time is between 7-18 days.

We do not collect VAT, duties or any other fees. The customer is responsible for all applicable customs, import duties, fees, taxes.

payment Payments and Prices

All prices on our website are in US dollars, our site will convert some accepted currency and display the equivalent amount in your country's currency, however upon checkout it will switch back to US dollars to show you how much you're being charged.

shopping_cart Returns, Refund and Exchanges

Sorry all sales are final and we're not currently offering exchanges due to the pandemic.

Due to the nature of vintage clothing we do not offer returns. Except under certain circumstance, IE: you received the wrong product or it was grossly described (wrong measurements, unmentioned flaws, etc.) We will not attempt to sell any product we do not stand behind 100%.

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Free USA and Canada Shipping

Handling time 1-2 business days. Estimated delivery between 7-15 business days.

5000+ Happy Customers

Rated 4.7/5 We take customers satisfaction very seriously.

Got Questions?

We got answers. We try our best to respond to all inquiries ASAP. Reach out, using the contact form or DM us on Instagram.